Privacy policy

Privacy Policy

At AURSKI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, place an order, or interact with us.

By using our website or purchasing our products, you agree to the practices described in this Privacy Policy.

1. Who We Are

AURSKI is an Indian premium saree retailer offering thoughtfully curated collections of Khadi Cotton, Mulmul Cotton, Linen, and Handblock Printed sarees for modern women across India.

Business Details

Brand: AURSKI

Business Address: Chandigarh, India

Support Email: aurski.elite@gmail.com

WhatsApp: +91 8283903369

2. Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • PIN Code

  • City and State

Order Information

  • Products Ordered

  • Order Value

  • Payment Method

  • Order History

  • Delivery Information

Payment Information

Payments are processed through secure third-party payment gateways.

AURSKI does not store your complete debit card, credit card, UPI PIN, CVV, banking passwords, or other sensitive payment credentials.

Technical Information

When you browse our website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Operating System

  • Pages Visited

  • Time Spent on Pages

  • Referral Source

  • Website Usage Data

This information helps us improve our website and customer experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Verify Cash on Delivery (COD) orders.

  • Deliver products to your address.

  • Provide customer support.

  • Respond to your inquiries.

  • Send order confirmations and shipping updates.

  • Process refunds and exchanges.

  • Prevent fraud and unauthorized transactions.

  • Improve our products, services, and website.

  • Comply with legal and regulatory obligations.

With your consent, we may also send promotional offers, product launches, discounts, and marketing communications. You may opt out of such communications at any time.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Remember your preferences.

  • Keep items in your shopping cart.

  • Improve website functionality.

  • Analyze website traffic and performance.

  • Enhance your browsing experience.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

5. Sharing of Information

We value your trust and do not sell or rent your personal information.

We may share your information only with trusted service providers when necessary to operate our business, including:

  • Payment Gateway Providers

  • Courier and Logistics Partners

  • Shipping Aggregators

  • Technology Service Providers

  • Customer Support Platforms

  • Government or legal authorities where required by law

These service providers are authorized to use your information only for providing services on our behalf.

6. Shipping Partners

To deliver your orders efficiently, we may share necessary shipping information (such as your name, address, and phone number) with our logistics partners, including but not limited to:

  • Blue Dart

  • Delhivery

  • DTDC

  • XpressBees

  • Ekart

  • Amazon Shipping

  • Shadowfax

Order fulfillment and shipment management may also be facilitated through Shiprocket or similar shipping platforms.

7. Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to safeguard your data, no method of electronic transmission or online storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders.

  • Provide customer support.

  • Maintain business records.

  • Meet legal, accounting, tax, and regulatory requirements.

  • Resolve disputes and enforce our policies.

When your information is no longer required, it is securely deleted or anonymized where reasonably practicable.

9. Your Rights

Subject to applicable Indian law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of your personal information where legally permissible.

  • Withdraw consent for marketing communications.

  • Contact us regarding concerns about your personal data.

To exercise any of these rights, please contact us using the details provided below.

10. Third-Party Links

Our website may contain links to third-party websites or services for your convenience.

AURSKI is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before sharing any personal information.

11. Children's Privacy

Our website is intended for use by individuals who are legally capable of entering into a contract under applicable law.

We do not knowingly collect personal information from children without appropriate authorization. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

12. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you updates regarding:

  • New arrivals

  • Exclusive collections

  • Offers and discounts

  • Seasonal sales

  • Promotional campaigns

You may unsubscribe from these communications at any time by following the unsubscribe instructions or by contacting us.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any changes will become effective immediately upon publication on our website. We encourage customers to review this page periodically to stay informed.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts in Chandigarh, India, unless otherwise required by applicable law.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us:

AURSKI

Email: aurski.elite@gmail.com

WhatsApp: +91 8283903369

Business Address: Chandigarh, India

By using our website and purchasing products from AURSKI, you acknowledge that you have read, understood, and agreed to this Privacy Policy.