Shipping policy

Shipping Policy

Last Updated: July 3, 2026

Thank you for shopping with AURSKI.

We are committed to delivering your order safely, quickly, and efficiently. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.

1. Shipping Coverage

AURSKI currently delivers across India. We strive to ensure that customers in every serviceable location receive their orders through trusted courier partners.

2. Shipping Charges

We are pleased to offer FREE shipping on all orders across India.

There are no hidden shipping charges at checkout unless specifically mentioned during promotional campaigns or exceptional circumstances.

3. Order Processing

All orders are processed after successful order confirmation.

Online Prepaid Orders

Orders paid through UPI, Credit Card, Debit Card, Net Banking, Wallets, or other online payment methods are generally processed and dispatched within 24 hours, excluding:

  • Sundays

  • Government Holidays

  • Unforeseen operational disruptions

No additional verification is required for prepaid orders.

Cash on Delivery (COD) Orders

To ensure secure deliveries and minimize fraudulent orders, all Cash on Delivery orders require verification before dispatch.

Verification may be completed through:

  • Phone call

  • WhatsApp message

Orders will be processed only after successful verification. If verification cannot be completed within a reasonable time, AURSKI reserves the right to cancel the order.

4. Estimated Delivery Time

Estimated delivery timelines after dispatch are:

Order Type Estimated Delivery
Online Prepaid Orders 3–5 Business Days
Cash on Delivery Orders 5–7 Business Days

Delivery timelines are estimates and may vary depending on:

  • Delivery location

  • Courier network availability

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Government restrictions

  • Other unforeseen logistical delays

While we work hard to meet these timelines, they are not guaranteed.

5. Courier Partners

To ensure fast and reliable delivery, we work with some of India's leading logistics providers, including:

  • Blue Dart

  • Delhivery

  • DTDC

  • XpressBees

  • Ekart

  • Amazon Shipping

  • Shadowfax

Our shipments are managed through Shiprocket, enabling efficient order processing, tracking, and nationwide delivery.

Courier partners may vary depending on your location and service availability.

6. Order Tracking

Once your order has been shipped, you will receive shipment details and tracking information through the contact details provided during checkout.

Tracking updates are usually available within 24 hours after dispatch.

7. Delivery Attempts

Our courier partners generally make multiple delivery attempts before returning the shipment.

If a customer is unavailable during delivery or refuses to accept the package without valid reason, the shipment may be returned to us.

Repeated instances of refused deliveries may result in restrictions on future Cash on Delivery orders.

8. Address Accuracy

Customers are responsible for providing accurate and complete shipping information, including:

  • Full name

  • Complete delivery address

  • Landmark (if applicable)

  • Valid mobile number

  • PIN code

AURSKI shall not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

9. Delivery Delays

Although we strive to deliver every order within the estimated timeframe, certain situations beyond our control may cause delays, including but not limited to:

  • Severe weather conditions

  • Natural disasters

  • Government regulations

  • Transport disruptions

  • Courier operational issues

  • Regional lockdowns

  • Remote delivery locations

In such cases, we appreciate your patience and understanding.

10. Damaged or Incorrect Deliveries

If you receive:

  • A damaged product

  • A defective product

  • An incorrect item

Please contact us within 48 hours of delivery.

An uninterrupted unboxing video recorded from the moment the sealed package is opened is mandatory for us to investigate and process any return or exchange request. Requests without an unboxing video may not be accepted.

11. Failed Verification for COD Orders

If our team is unable to verify a Cash on Delivery order through the registered phone number or WhatsApp, the order may be cancelled without prior notice.

Customers are requested to ensure that their contact details are active and reachable.

12. Shipping Restrictions

AURSKI reserves the right to refuse or cancel shipments in exceptional circumstances, including but not limited to:

  • Unserviceable PIN codes

  • Incorrect customer information

  • Suspected fraudulent activity

  • Repeated order refusals

  • Circumstances beyond our operational control

13. Contact Us

If you have any questions regarding your shipment, please get in touch with us:

AURSKI

Email: aurski.elite@gmail.com

WhatsApp: +91 8283903369

Business Address: Chandigarh, India

14. Policy Updates

AURSKI reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes become effective immediately upon publication on our website.

By placing an order with AURSKI, you acknowledge that you have read, understood, and agreed to this Shipping Policy.